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On your Android/iPhone, go to Settings.Follow the steps given below to clear the cache/data of the Microsoft Authenticator app. bank account), and a new code will be generated every 30 seconds to increase the security level.Īnother method to fix the Microsoft Authenticator App not working on your Android/iPhone is to clear the Cache/Data of the same app and update it to the latest version as well. Once one of the two codes has been scanned or entered, you can give the code shown a name (e.g.If you don’t want to scan, you can go to “enter code manually” in the app, and type the code shown below the QR code.You can simply scan the QR and follow the steps from the Microsoft app to activate authentication.A QR code and a string of numbers and letters will appear below. Open the page of the site on which you need to activate the authentication service.Download and prepare the app, by going to the add account section and then to another account.This happens if you need to enable 2FA on a non-Microsoft account via Microsoft Authenticator: Now, let’s move on to the quick setup for those who don’t have a Microsoft account. Remember that, in case you are logged in this way, that is with the Microsoft account, you can access their services without necessarily having to type the password.After entering the code, you will be then logged into Microsoft Authenticator.Select to receive an SMS code or via e-mail to confirm access.Download Microsoft Authenticator app via Google Play Store and App Store.
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